Maintenance Contracts/Account Manager

Vision Personnel is working with an existing client, who’s looking for a Maintenance Contracts/Account Manager.

Requirements:

• Minimum 2 years’ experience in reactive maintenance or construction
• Proficiency in CAFM systems (e.g., Access Maintain, Verisae)
• Strong customer service focus with quoting/estimating experience
• Excellent communication across all levels
• Proficiency in MS Outlook, Word, Excel; willingness to learn new systems
• Reliable, punctual, with strong time management skills

Skills:

• Strong verbal/written communication; able to explain technical info to non-technical clients
• Experience handling financial matters (e.g., invoices)
• Ability to manage multiple accounts, prioritize tasks, and resolve issues efficiently
• Knowledge of maintenance processes, technical documents, and reports
• Analytical thinking to recommend solutions based on client needs

Duties:

• Effectively communicate with clients and manage financial discussions
• Maintain customer satisfaction and resolve issues promptly
• Organize and prioritize tasks, manage multiple accounts
• Interpret technical documents and solve problems efficiently

  £50,000 – £65,000/annum 

Additional Information:

• Smart dress code for client meetings
• Office-based with site visits (80/20 split)
• May involve overnight stays and attendance at client functions (expenses covered)
• Pension and company car allowance negotiable

Contact Luca to see if you qualify for this role…!