Maintenance Operative

Vision Personnel are working with a 5 Star House Builderwithin the construction sector who operate heavily in Suffolk.

We are currently recruiting for a Maintenance Operative on a full-time basis.

What is the role?

The Purpose of the role is to provide a variety of high quality remedial and maintenance works for customers in their new properties, maintaining high standards of customer service.

The role reports to the Customer Care Operations Manager/ Head of Customer Care.

The role will include:

• Manage and prioritise workloads in order to complete high-quality remedial works in a timely manner and in accordance with set SLA’s.
• Provide quality remedial works, ensuring compliance under Customer Care Policies and Procedures.
• Minimise costs associated with remedial works and adhere to the sign-off and cost recording policies, identify all contra-charging opportunities.
• Complete all required online reporting via the Operative App, facilitating accurate record keeping of defect resolution and root cause analysis.
• Liaise with and monitor subcontractors where appropriate, to complete inspections of reported defects, providing full details of agreed works to both the customer and the Customer Care Co-ordinators.
• Comply with responsibilities as defined in the Group’s HS&E Policy and ensure compliance throughout team

What experience, qualifications and skills are we looking for?

• Ability to be competent in all aspects of homeowner maintenance, including maintenance of machines and tools
• Painting and Joinery experience is required
• PASMA certificate is advantageous
• Excellent customer service skills
• Conversant with Microsoft Office
• Current CSCS Card (Construction Skills Certification Scheme)
• First Aid qualification would be advantageous
• Full UK Driving Licence is required

What’s in it for you?

The Salary & Benefits package

• Salary competitive (DOE)
• Contributory pension
• Life cover
• Healthcare
• Bonus

Should you be interested in the role please apply now, or contact Niall on 07957 768126

Job Type: Full-time

Pay: £37,000.00 per year

Schedule:

• Monday to Friday

Experience:

• Maintenance: 2 years (required)

Licence/Certification:

• CSCS (required)
• Driving Licence (required)

Work Location: In person